How much does a website cost?
How long does it take to develop a website?
Why is my website down?
What does it mean to “clear my cache”? How do I do that?
What are some common website errors?
I already have a website but I want to switch my hosting to you. How do I do that and how much do you charge?
What if I don’t know where my website is hosted / where my domain name is registered?
Can I update my own website?


How much does a website cost?

Please call our PA office at (814) 262-7400 if you would like to learn more about Pitt Bull’s web development pricing.

How long does it take to develop a website?

This depends on the scope and details of the project. If it is a simple website with only a few static pages, it could take as little as a few weeks. This is also contingent upon how quickly we receive content and feedback from the client.

Why is my website down?

First of all, what errors do you see? There are several common website errors that you might notice.

Secondly, make sure it’s not just your computer that cannot pull up the website. Go to www.downforeveryoneorjustme.com and enter your site URL. The website will tell you if your website is down all over the world or just for you.

If it’s just you, check to make sure your internet is connected. Then, clear your cache and try going to the website again.

What does it mean to “clear my cache”? How do I do that?

In order to speed up web browsing, web browsers are designed to download web pages store them locally on your machine in an area called “cache”. Clearing your cache means you are removing those stored versions of a website from your browser so you can see it in its most recent and true form.

How you clear your cache depends on the browser you use.

  • Internet Explorer 9 and 10
    • Click the gear icon at the top right to open the Settings menu, then select Safety and then Delete Browsing History.
      • Or just press CTRL + Shift + Delete on your keyboard.
    • Select Temporary Internet Files.
    • Click the Delete  button at the bottom of that window.
    • Your computer will work for a moment, and then the process will be complete.
  • Internet Explorer 8
    • Select Tools menu from the navigation bar, then Delete Browsing History.
      • Or just press CTRL + Shift + Delete on your keyboard.
    • Select Temporary Internet Files.
    • Click the Delete button at the bottom of that window.
    • Your computer will work for a moment, and then the process will be complete.
  • Firefox
    • Click the Firefox menu in the top left corner.
    • Select the right arrow next to History >
    • Click Clear Recent History.
      • Or press CTRL + Shift + Delete to open the recent history window.
    • Make sure Details is expanded, then select Cache from the list. Uncheck everything else.
    • In the Time Range to Clear drop down, select Everything.
    • Select Clear Now.
    • Your computer will work for a moment, and the process will be complete. You’ve successfully cleared Firefox’s Cache!
  • Chrome
    • Click the menu icon in the upper right corner of the browser to the right (three horizontal lines).
    • Click Settingson the bottom of the menu.
      • A faster way to get there is to press CTRL + Shift Delete on a PC, or Shift + Command + Delete on a Mac.
    • From settings, click Show advanced settings... It’s located at the very bottom of the settings section.
    • Scroll to the privacy section and click Clear browsing data.
    • Select Empty the cache.
    • Uncheck all other options to avoid deleting browser history, cookies and other things you may wish to retain.
    • Change “Obliterate the following items from” to “the beginning of time“.
    • Select Clear browsing data.
  • Safari (Mac)
    • Click the Safari menu and select Empty Cache
    • Click Empty.
  • Safari (Windows)
    • Once your browser is open, click the gear icon on the top right.
    • Select Reset Safari… This will prompt a screen to open.
    • Select Remove all website data at the very bottom of the prompt.
    • Check or uncheck any other categories you want reset.
    • Click Reset.

What are some common website errors?

  • Error 401 (unauthorized)
    This error will show when a web page is restricted and the visitor is not authorized to view it. You might also see it after a failed login attempt.
  • Error 400 (bad request)
    A “bad request” means the application you are using to view the website (your browser) is not accessing the website correctly, or the request was corrupted somehow.
  • Error 403 (forbidden)
    Similar to the 401 error, but in this case there is no login opportunity. This can happen if you try to access a forbidden directory on the website.
  • Error 404 (not found)
    This error shows whenever the webpage you are trying to view does not exist. Check to make sure the URL is correct and try again. This could be the result of a broken link. If the error still comes up, that web page simply does not exist anymore.
  • Error 500 (internal server error)
    This is probably the most common error. This is shown when a web server encounters an internal error, like a problem with the code or an overload on the server. At any rate, the server is unable to process requests properly.

I already have a website but I want to switch my hosting to you. How do I do that and how much do you charge?

To switch hosts, we must have access to your current website files so we can move them over to our servers. You can:

  • Ask your current host to send you all of your website’s files in a zip folder and then send that over to us, or;
  • Ask them for the FTP username and password to obtain the files via File Transfer Protocol (an easy way to transfer files from one host to another over the internet).

Then, a quick change needs to be made to your domain name settings. At this point your domain name is still pointing to your current host, and we need it to point to us. To make this change, you will need to either:

  • Login to the account where your domain name is located (domain name registrar). This could be a company like GoDaddy or Network Solutions. It may also have been purchased through your website host. You can do a WHOIS search to find out for sure.
  • Call your domain name company and ask them to make the change for you. We will give you the information they need.

Our hosting prices depend on the type and size of the website. Please call our office at (814) 262-7400 to learn about our pricing for hosting.

What if I don’t know where my website is hosted / where my domain name is registered?

For those who can’t remember the details of their website’s host (where the actual site is located) or domain name (where it’s registered, where it’s pointing, etc), a WHOIS search gives you the following information about your website’s domain name:

  • Where the domain name is registered (GoDaddy, Network Solutions, etc).
  • The servers (host) to which the domain name is resolving (begins with DNS or NS).
  • The main contacts (registrant, administrative contact and technical contact).

Can I update my own website?

This depends on what type of website package you choose. Our packages can include a content management system (CMS) that you can use to add, modify and delete your own content. If you do not opt for a CMS, Pitt Bull can make the changes for you at an hourly rate.